Support

Need help? You’re in the right place. Dexxer was designed to be simple and offline, but if something isn’t working the way you expect, we’re here to help.

Common Questions

Before reaching out, you can check our FAQ at the bottom of the homepage:

  • Does Dexxer work offline? (Yes.)

  • Can I search unplugged drives? (Yes.)

  • Does Dexxer upload my files? (Absolutely not.)

  • Can I use my license on multiple Macs? (Yes—if you’re the user.)

Contact

Email us anytime: support@dexxerapp.com

We typically respond within 1–2 business days.

Didn’t Receive Your License Key?

If you purchased Dexxer Pro through LemonSqueezy:

  • Check your spam or promotions folder

  • Search your inbox for “LemonSqueezy” or “Dexxer”

  • If still missing, email us with your info and we’ll resend it immediately

Bug Reports

When reporting an issue, please include:

  • macOS version

  • Dexxer version

  • A description of what happened

  • Screenshots if possible

This helps us fix things fast.

Thank You

We’re grateful you’re using Dexxer.
Your support helps us continue building fast, offline-first tools for creators and everyday users.

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Just tell me!

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